- Call us
- +44 (0) 203 322 7723
Please type the "place name" or "the full postcode" in the above pick-up, waypoint(s) and drop-off location box. Example: Heathrow airport or TW6 1AP.
Pick-up location: This will be the "starting point" of your journey.
Add Waypoint(s): This will allow you to add a "stopping place" (Travel Via) on your journey.
Drop-off location: This will be the "final destination" (end) of your journey.
Saloon - x 4 x 3 x 0 Ideal for up to 3 passengers travelling with 3 x 23 kg's standard size soft suitcases 66x44x29 or 4 passengers with handbag only.
Estate - x 4 x 4 x 0 Ideal for up to 4 passengers travelling with 4 x 23 kg's suitcases.
Executive Car - x 3 x 2 x 1 Ideal for up to 3 passengers travelling with 2 x 20 kg's suitcases and 2 handbags.
Executive People Carrier - x 6 x 5 x 5 Ideal for up to 6 passengers travelling with 5 x 20 kg's suitcases.
People Carrier - x 6 x 3 x 0 Ideal for up to 4 passengers travelling with 5 x 23 kg's suitcases or 5 passengers travelling with 3 x 20 kg's suitcases or 6 passengers with hand luggage only.
8 Seater - x 8 x 8 x 0 Ideal for up to 8 passengers travelling with max of 8 x 23 kg's suitcases only regardless of passenger count.
We have a range of vehicles to suit your needs. You can choose from saloon (up to 4 passengers), estate (up to 4 passengers and extra luggage space), MPV (up to 6 passengers), executive cars, Minivans, Minibuses and Coaches.
Jewels Airport Transfers specialises in pre-booked air and seaport transfers and other longer journeys throughout the whole of mainland UK.
We count passengers as the total number of persons travelling including children and infants.
The luggage space varies across different types of vehicles. The amount of luggage permitted on a certain vehicle is mentioned during the booking process both online and over the phone. We have a range of vehicles to choose from so you can select a larger vehicle such as an MPV if you have a large amount of luggage.
No, as its not mandatory in the minicabs. However, should you require one do let us know in the booking form and we will try our best but its not guranteed. Most airlines will allow you to use your own child seat on board their aircraft In most cases, the following criteria will apply An infant is a child less than two years old. (Children aged 2 and over are not permitted to use an Infant car seat onboard) If you would like to use your own car seat, it must: ?Be designed to be secured by means of a normal aircraft single lap strap Have a separate 5-point restraining harness Not exceed the dimensions of the aircraft seat, and should fit into an area of 43cm x 43cm (17.ins x 17ins) Must be secured to its host seat at all times of the flight Must not require the use of a three-point harness to secure it to the aircraft seat. Rear facing car seats are not allowed If for any reason your car seat cannot be fully secured, it may have to be placed in the hold. In these circumstances, your infant will have to be secured to your lap whenever the seat belt sign comes on As is the case with pushchairs, child car seats are classed by airlines as essential extras, so If the airline will not let you use your child seat during the flight, they will generally allow it to be carried in the hold with no extra charge. * We would always advise passengers to check with the airline whilst making your booking.
There is no extra charges if your flight is early or delayed as we continuously monitor the status of your flight and work on the basis of confirmed arrival times.
Contact us as soon as possible on +44 (0) 020 33 22 77 23. In this case, we will not have despatched a driver since the status of your flight will have been monitored by us. We will place your booking on hold for 24 hours and you can re-book your transfer at no extra cost within this period. Please note that failure to get in touch within 24 hours of flight cancellation will result in no refund.
Your driver will meet you in the arrival hall with your name board. If you do not opt for meet and greet service, then please contact your driver on the number provided and coordinate a meeting point with the driver. Alternatively, you can contact our customer support team on +44 (0) 20 33 22 77 23 if you find any difficulties.
Call our 24hr support line on +44 (0) 20 33 22 77 23, quoting your transfer reference number or your name and our experienced staff will be able to assist.
Contact us as soon as possible on +44 (0) 20 33 22 77 23. We will arrange your transfer for a new date/time free of charge as long as the driver has not been dispatched. If you fail to inform us, this will result in full charge.
In that scenario, please contact us as soon as possible on +44 (0) 20 33 22 77 23. We will put your booking on hold and won't despatch the driver to the other airport until you or the passenger have authorised us to do so. Additional mileage charges may apply. Please note that failure to contact us within 1 hour of landing will result in no refund.
There will be 50% surcharge on 25th, 26th, 31st December and 1st January. In an event of natural calamity such as flood, landslide, snow or other extreme weather conditions, the amount of surcharge will be notified to you during the booking process.
Our online booking process is clear and easy to understand. But if you prefer to speak to one of our agents you can make a booking on the phone via our reservations line on: +44 (0) 20 33 22 77 23
Yes , Unfortunately we don't accept cash and you need to make the payment in advance . We accept all major bank debit and credit cards.
Yes, we are a fully licensed company.
Unfortunately, we don't accept cash .
We provide airport transfer services to and from all the UK airports.
We do NOT provide a shared service. Our vehicles are sole use vehicles, our prices are per vehicle.
We would recommend you to book 12 hours in advance if you're booking online or you can call us on +44 (0) 20 33227723 if you need a transfer within 24 hours.
Yes, we do transfer to and from all major UK cruise ports.
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